After all those 2 days of no sleep,negative publicity of rohan and team,here is what a member of THE FAMILY has said-Please take a moment to read this long post before commenting further:
a. Ok so the preorder process of Notion Ink's Adam had some issues etc, it can happen to anyone. Haven't you seen people standing for hours in queue's outside Apple stores? It happens – stop bothering the NI folks and screaming about it.
b. All those who have not been engaged in the open community development process and do not believe in the product, all those
who don't feel like placing pre-orders till they see a video etc, please don't pre-order. You can wait for the official launch, see the product for yourself and buy later. I don't see any reason to complain here. The pre-order is for those who are willing to put their money on what their hearts believe.
c. Android Police has done it's job by highlighting some issues with warranty clauses, shipping costs etc. Great. Thank you. Now
NI will fix what they can. That's what Adam has been about, community feedback based development. Remember, NI is not the size of Apple or Microsoft to have hundreds of expensive lawyers to get their warranty statements drafted.
Also remember, when those lawyers draft those long warranty statements in favour of the company, you still buy the product and accept those crazy conditions. NI has been fair in stating what it offers – if you don't like it, don't buy it. You might never end up buying a product from any company if you read through their entire warranty and terms statement though.
d. Adam and NI are trying to create history. For all the egoist people from Americas and Europe, let you be known that the iPad and even phones like the DroidX are still not available in India. Large companies don't make the efforts required to do an international launch, shipment and returns policy etc in one go. Let customers in other countries drool and beg forever, we don't care – that's the
attitude of Apple and other companies. When they do launch products here, they charge a much higher price. The iPhone 4Gis not available in India and the iPhone 3GS 16GB is available in India for $700 – would you buy it? Adam is going to change all that. Buy promising to accept orders worldwide and deliver, they can change the way hardware is sold and make the process truly global. They may face hurdles and brickbats on the way, they mail fail or succeed but you should know that they ’re the first ones who tried.
What is Android Police’s contribution in the development of Adam? None. On the other hand, by writing a post about small issues that can easily be fixed they gain a lot of hits and comments. If they had a positive approach, they should have highlighted their concerns to NI, got some clarifications and then gone to press. I am a firm believer that I will support anyone who tries and fails over others who just sit and complain.
Disclaimer: I am in no ways connected to Notion Ink, Android Police, Microsoft, Apple etc. No amount of money and very few corporates can influence my thinking – unlike most people.