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Forum: Official Notion Ink Help and Support

Official Help and Support from the Notion Ink Support Team

  1. Exclamation Sticky Thread Sticky: Rules for Official Notion Ink Help and Support

    The Official Notion Ink Help and Support forum is for official help and/or support requests from the Notion Ink Support Team which is present here on...

    Started by ownad‎, February-11-2011 09:25 PM
    • Replies: 0
    • Views: 1,980
    February-11-2011 09:25 PM Go to last post
  1. Broken glass

    Hi Tina and Notion Ink team, As the subject says, my adam's screen has been broken. LCD seems to be working fine. Just the glass has cracks...

    Started by leddiel‎, March-29-2011 04:42 PM
    • Replies: 6
    • Views: 1,639
    July-30-2011 08:06 AM Go to last post
  2. Angry Does Tactus Labs exist? Where is my Adam?!

    So I have been trying to track down any additional information with regards to the Adam I sent in for repair to the servicing center formerly known...

    Started by jag216‎, July-28-2011 08:10 AM
    • Replies: 3
    • Views: 1,410
    July-29-2011 07:43 AM Go to last post
  3. No answer - Original case ##14608## - WIFI doesn't work / never worked

    Hello NI support; I got my new Adam and open straight away a case ##14608##. After 3 mail with "Allen", we couldn't fix it. Even posted videos to...

    Started by mimo17‎, May-14-2011 12:12 AM
    support silent
    • Replies: 3
    • Views: 883
    July-20-2011 12:29 AM Go to last post
  4. Sniffer force close

    Received Adam 2 days ago. Trying to up load a picture from a jump drive and getting forced error when trying to add it to the desktop. Any...

    Started by ammbjm‎, June-29-2011 05:01 AM
    • Replies: 0
    • Views: 374
    June-29-2011 05:01 AM Go to last post
  5. Loud static noise coming from speakers randomly

    Since I got my Adam, about once per day on average I have experienced a problem where instead of playing a sound, my speakers will make a loud noise...

    Started by BigFwoosh‎, March-20-2011 04:13 PM
    adam, noise, speakers, static
    • Replies: 7
    • Views: 3,224
    June-25-2011 11:19 PM Go to last post
  6. Cracked glass -need replacement/service in europe

    After inquiring by email, I was told that parts would be available to service partners in 2-3 weeks. This was April 8th. After 3 weeks passed i sent...

    Started by jetfin‎, May-21-2011 07:15 AM
    • Replies: 6
    • Views: 1,153
    June-24-2011 07:10 AM Go to last post
  7. Question European support ?

    Hi there, I was wondering what Rohan ment by writing there is no European support. Does this mean that I can send a broken / defective Adam...

    Started by YogiBear75‎, June-01-2011 04:05 AM
    • Replies: 2
    • Views: 583
    June-23-2011 04:20 PM Go to last post
  8. Permanent Airplane Mode

    Hello, I've been having this problem for several days now. I'm running stock Eden, and have the piqi/3g model. I think it may have something to do...

    Started by PikeMinnow‎, June-13-2011 06:20 AM
    arplane mode, stock eden, stuck, update 1.5
    • Replies: 4
    • Views: 1,377
    June-23-2011 04:15 PM Go to last post
  9. Tactus Labs / Notion unresponsive service WTF?

    WTF? My Adam tablet has been out of service/ inoperable for over a month now. It would close any app I attempted to open and crash back to the home...

    Started by konabeanman‎, June-21-2011 11:51 AM
    problem, support, tactus
    • Replies: 1
    • Views: 965
    June-21-2011 03:50 PM Go to last post
  10. UPDATE Case [##14722##​]

    Well, after 3 weeks when I was promissed to get refund to my CC ( - $50 for shipping even it was hardware problem) I still don't have my money :(

    Started by lifeisfun‎, June-11-2011 08:20 AM
    • Replies: 0
    • Views: 551
    June-11-2011 08:20 AM Go to last post
  11. SD card slot problem

    I have been using the SD card slot with no problems for months now, but all of a sudden I can't get the slot to accept my SD card. It doesn't click...

    Started by brikell‎, June-10-2011 09:39 AM
    • Replies: 0
    • Views: 538
    June-10-2011 09:39 AM Go to last post
  12. exFAT or FAT32

    Some help please. I have a 64Gb flash drive and it wont format FAT32 but will format with exFAT. Can Adam read exFAT? I have seen on some Android...

    Started by AndyIOW‎, March-24-2011 02:00 PM
    • Replies: 3
    • Views: 3,121
    June-09-2011 09:43 PM Go to last post
  13. Unhappy Adam won't power on (Broken?)

    As the title says. I was going to update the adam and during reboot the bootscreen started looping and after that it just died. There's no led-lamps...

    Started by sperrepolken‎, May-03-2011 02:11 PM
    adam, broken
    • Replies: 3
    • Views: 1,652
    June-07-2011 07:07 AM Go to last post
  14. NI Support still sucks!!!

    December last year I've ordered and paid my Adam. When it arrived after almost 4 month and tons of broken promises and lies from NI, back light...

    Started by zad75455‎, June-06-2011 02:27 AM
    • Replies: 0
    • Views: 757
    June-06-2011 02:27 AM Go to last post
  15. Angry [##13766##] RMA, no response from Support, cannot send device to USA

    I've posted this to the conclave but maybe anyone here can provide help/insight Hi, I've been extremely low key about this whole issue,...

    Started by Dirkonline‎, May-24-2011 04:35 AM
    • Replies: 1
    • Views: 8,665
    June-05-2011 11:04 PM Go to last post
  16. Wifi loop error

    Dear Friends: First, I've to request apologizes about my bad English. Yesterday I received my Adam at least(PQI+wifi). It works fine, except...

    Started by cylon‎, April-06-2011 12:12 AM
    2 Pages
    1 2
    • Replies: 19
    • Views: 3,243
    June-05-2011 01:07 PM Go to last post
  17. Unhappy email setup challenges

    hi i am unable to setup email client, both gmail and my work. 1.both are showing smpt errors 2. force closures. after sometime, it says,...

    Started by RaviM‎, June-02-2011 09:48 PM
    email
    • Replies: 3
    • Views: 573
    June-04-2011 12:42 PM Go to last post
  18. mail'd "network unreachable"

    Hello everybody, Today I got my brand new Adam. :-) After configuring my WLAN I executed the update and set up my email accounts. Everything...

    Started by Hermann‎, March-15-2011 12:39 PM
    3 Pages
    1 2 3
    mail'd, network
    • Replies: 25
    • Views: 3,509
    June-02-2011 09:37 PM Go to last post
  19. 3G not connecting

    Hi, I am suddenly unable to connect to 3G on Vodafone Mumbai, after using 3G comfortably for a month. I can send and receive text on the number but...

    Started by jai1‎, May-31-2011 11:25 PM
    • Replies: 2
    • Views: 952
    June-01-2011 11:47 PM Go to last post
  20. Update is not working

    Hello, I have my ADAM since yesterday and want to look for an software update. My device is connected to the WIFI and if i click on "software...

    Started by InExtremo‎, April-28-2011 01:06 AM
    update error
    • Replies: 3
    • Views: 1,014
    May-30-2011 07:25 AM Go to last post

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